Privacy Policy TMB77 — Personal Data Protection for Malaysian Members

Introduction & Scope of Privacy Policy

TMB77 ("we", "the platform", or "TMB77") takes the privacy of every individual using our platform seriously. This Privacy Policy sets out in detail how we handle personal information collected from registered members and visitors to our website at tmb77.my.

This Policy applies to all services provided by TMB77 — including slots, Live Casino, progressive jackpots, Sports Betting, and all your interactions with our platform via web browser or any mobile device.

TMB77 operates in accordance with applicable requirements Personal Data Protection Act 2010 (PDPA) Malaysia. We are committed to ensuring that all information you provide to us is handled responsibly, transparently, and securely. If you have any questions about this Privacy Policy, our team is available via live chat or email at support@tmb77.my.

Types of Information We Collect

TMB77 collects your personal information through several means — directly when you register or interact with the platform, and automatically as you use our services. The following are the categories of data we collect:

Registration & Identity Information

• Full name as stated on your official Malaysian identity document (MyKad or passport).
• An active mobile number registered in Malaysia.
• A valid and active email address.
• Date of birth for age verification purposes (18 years and above).
• KYC documents (identity verification), such as a copy of your MyKad, when required for withdrawal verification.

Financial & Transaction Information

• Details of the payment method used — Touch 'n Go eWallet, DuitNow, GrabPay, Boost, ShopeePay, or FPX (Maybank2u, CIMB Clicks).
• Your deposit and withdrawal transaction history within your TMB77 account.
• Records of bonuses and promotions claimed.

Technical & Usage Information

• The IP address of the device used to access the platform.
• Web browser type, operating system, and device model.
• Session log data including the date, time, and duration of platform usage.
• Game history and betting activity within the TMB77 platform.
• Cookie data and tracking technologies as described in Section 5.

How Your Personal Information Is Used

TMB77 uses collected personal information solely for legitimate purposes directly related to platform operations. We do not use your data for any purpose beyond those stated below without first obtaining your consent:

For marketing and promotional purposes, you may withdraw your consent at any time by contacting our support team or using the unsubscribe option provided in every email or SMS communication from TMB77.

Information Sharing & Disclosure

TMB77 does not sell, rent, or trade members' personal information to any third party for commercial purposes. However, we may share your information in the following limited circumstances:

• Trusted Service Providers: Companies that assist us in operating the platform — including payment gateway providers (Touch 'n Go, DuitNow, FPX), cloud infrastructure providers, and gaming software vendors that have signed confidentiality agreements with TMB77.
• Legal Requirements: When required by Malaysian law or by direction from a lawful authority such as Bank Negara Malaysia, the Royal Malaysia Police (PDRM), or a court of competent jurisdiction.
• TMB77 Rights Protection: Where necessary to enforce our Terms & Conditions, prevent fraud, or protect the safety of our members and platform.
• Business Transfer: In the event of a merger, acquisition, or sale of TMB77 assets, member information may be transferred to the new entity, provided that equivalent privacy protections are maintained.

In all instances of data sharing outlined above, TMB77 ensures that the receiving parties are bound by data protection obligations equivalent to or more stringent than the standards we uphold ourselves.

Cookies & Tracking Technologies

TMB77 uses cookies and similar tracking technologies to enhance the user experience, analyse platform usage patterns, and maintain the security of your login session. We use three types of cookies:

• Essential Cookies: Required for core platform functions such as login authentication, session management, and security. These cookies cannot be disabled as the platform cannot function without them.
• Analytics Cookies: Helps us understand how members use the platform — including most-visited pages, session duration, and navigation patterns. This data is used to improve the TMB77 user experience.
• Preference Cookies: Saves your preferences such as interface language, your usual betting limits, and favourite games.

You can manage or disable non-essential cookies through your web browser settings. Please note that disabling certain cookies may affect the functionality and your overall experience on the TMB77 platform.

Data Security Measures

TMB77 continually invests in security infrastructure to ensure your personal data remains protected at all times. Our security measures include:

• 256-bit SSL/TLS Encryption for all data transmitted between your device and TMB77's servers.
• Two-Factor Authentication (2FA) available to all members to protect account access.
• 24/7 monitoring by our cybersecurity team to detect and respond to any threats.
• Regular security audits by independent third parties to assess and strengthen our system defences.
• Strict internal access controls — only authorised personnel may access member data, and every access is logged for audit purposes.
• Automatic data backup at a secure, separate location to ensure continuity of service.

Data Retention Period

TMB77 retains your personal information for as long as your account remains active or as long as necessary to provide services to you. The following are our data retention guidelines:

• Active account data: Retained for the duration of your active account with TMB77.
• Financial transaction records: Retained for a minimum of 7 years in compliance with Malaysian legal requirements relating to financial records and anti-money laundering.
• Activity and security logs: Retained for 12 months for fraud detection and platform security purposes.
• KYC information: Retained for 5 years after account closure in accordance with regulatory compliance requirements.
• Marketing data: Retained until you withdraw consent or request data deletion.

Once the retention period expires and there is no legal obligation to keep the data, TMB77 will securely delete or anonymise your information.

Your Privacy Rights as a TMB77 Member

Under Malaysia's Personal Data Protection Act 2010 (PDPA), you have the following rights regarding your personal data held by TMB77:

To exercise any of the rights above, please contact our privacy team by email at privacy@tmb77.my or via live chat. We will process your request within 14 working days. For more complex cases, this period may be extended to 30 days, with notification provided to you.

Children's Privacy & Age Restrictions

The TMB77 platform is strictly for individuals aged 18 and above. We do not knowingly collect or process personal information from individuals under the age of 18.

Should we discover that information belonging to a child under the age of 18 has been collected inadvertently, we will take immediate steps to delete that information and close the account in question. Parents or guardians who find that their child has registered with TMB77 are urged to contact us immediately at support@tmb77.my.

Links to Third-Party Sites

The TMB77 platform may contain links to third-party websites or services — such as game software providers or payment gateways — which operate under their own separate privacy policies.

TMB77 is not responsible for the privacy practices or content of such third-party websites. We recommend reading the privacy policy of every third-party site you visit via links from the TMB77 platform before providing any personal information to them.

Amendments to the Privacy Policy

TMB77 reserves the right to update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other relevant factors. When we make material changes to this Privacy Policy, we will:

• Updating the "Last updated" date at the top of this page.
• Sending notifications to members via their registered email address or in-platform notices.
• In the case of significant changes, we may request that you reconfirm your consent.

Your continued use of the TMB77 platform after any changes to the Privacy Policy take effect constitutes your acceptance of the updated terms. If you do not agree with the changes, please discontinue use of the platform and contact us to close your account.

Contact the TMB77 Privacy Team

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal data by TMB77, please contact us through the following channels:

• Privacy Email: privacy@tmb77.my — for formal requests relating to data rights, privacy complaints, or written enquiries.
• Customer Support: support@tmb77.my — for general enquiries about your account and services.
• Live Chat: Available 24/7 on the TMB77 platform for immediate assistance in Bahasa Melayu.

Our privacy team will respond within 14 working days for every enquiry received. We are committed to resolving all privacy matters transparently and professionally for your satisfaction as a valued TMB77 member.